Question 1

How long is the lease agreement?

Accepted Answer

We offer flexible rental agreements, renting storage units on  month-to-month basis. In addition, if you lease a storage unit in the  middle of the month, we’ll prorate that month’s rent so you’re just  paying for the portion of the month you’re renting from us.

Question 2

What types of security measure do you use to protect my stuff?

Accepted Answer

At Dream Storage, we take the worry away from our customers by offering perimeter fencing, well-lit hallways and secure access code entry. We are working on installation of a security gate, 4k video cameras, and digital access entry by Summer 2023 as they are weather dependent to install.

Question 3

Do you offer moving trucks for rent?

Accepted Answer

Coming soon

Question 4

What size storage units do you offer?

Accepted Answer

From 8x10 to 20x50 we offer a wide range of options to meet your unique storage needs.

Question 5

Can I store a car/boat at your facility?

Accepted Answer

Give the size of your car/boat to our property manager and they can confirm. As a rule of thumb, we have cars/trucks only outside the storage facility.

Question 6

Do you accept credit/debit card for payment? What about automatic payment options?

Accepted Answer

Yes and Yes. We  want to save you time by giving you a couple simple and secure ways to  pay online for your storage unit. The greatest advantage is you can PAY  from ANYWHERE, ON TIME, and NO STRESS. Click here https://www.dreamstoragestore.com/customer
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Our  online payment provider complies with the Payment Card Industry Data  Security Standards (PCI DSS) - the highest information security standard  for organizations or companies that accept credit card payments. This  standard provides protection of the privacy and confidentiality of the  card's data used to complete the online transaction.

Question 7

What should I do if I forget the access code?

Accepted Answer

We can help. Just stop by our office 911 19th Ave, Oroville WA 98844, show a form of valid ID and our property manager will be glad to assist you.

Question 8

Do I need insurance for my storage unit?

Accepted Answer

Most storage companies including ours strongly advise that you have insurance  when you rent a storage unit from us. You can purchase insurance from our carrier, TBD. They offer excellent coverage with rates starting as  low as $x. You can also use your own insurance if your policy covers  storage unit rentals. Just provide us with a copy of your policy’s declaration page.

Question 9

Can I see the storage unit I'm renting before I sign the lease?

Accepted Answer

Absolutely! Please contact our owners to arrange a tour. Contact Us (https://www.dreamstoragestore.com/contact)

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