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FAQ

We hope your questions will be answered below.

If not, please reach our property managers: Contact us

  • What size storage units do you offer?
    From 8x10 to 20x50 we offer a wide range of options to meet your unique storage needs.
  • What types of security measure do you use to protect my stuff?
    At Dream Storage, we take the worry away from our customers by offering perimeter fencing, well-lit hallways and secure access code entry. We are working on installation of a security gate, 4k video cameras, and digital access entry by Summer 2023 as they are weather dependent to install.
  • Do I need insurance for my storage unit?
    Most storage companies including ours strongly advise that you have insurance when you rent a storage unit from us. You can purchase insurance from our carrier, TBD. They offer excellent coverage with rates starting as low as $x. You can also use your own insurance if your policy covers storage unit rentals. Just provide us with a copy of your policy’s declaration page.
  • What should I do if I forget the access code?
    We can help. Just stop by our office 911 19th Ave, Oroville WA 98844, show a form of valid ID and our property manager will be glad to assist you.
  • How long is the lease agreement?
    We offer flexible rental agreements, renting storage units on month-to-month basis. In addition, if you lease a storage unit in the middle of the month, we’ll prorate that month’s rent so you’re just paying for the portion of the month you’re renting from us.
  • Do you accept credit/debit card for payment? What about automatic payment options?
    Yes and Yes. We want to save you time by giving you a couple simple and secure ways to pay online for your storage unit. The greatest advantage is you can PAY from ANYWHERE, ON TIME, and NO STRESS. Click here https://www.dreamstoragestore.com/customer ​ Our online payment provider complies with the Payment Card Industry Data Security Standards (PCI DSS) - the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction.
  • Do you offer moving trucks for rent?
    Coming soon
  • Can I store a car/boat at your facility?
    Give the size of your car/boat to our property manager and they can confirm. As a rule of thumb, we have cars/trucks only outside the storage facility.
  • Can I see the storage unit I'm renting before I sign the lease?
    Absolutely! Please contact our property mangers for a tour. Contact Us
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